Powell Jewelers is wonderful for repair work. After 20 years my wedding bands were in desperate need of repairs. I originally took my rings to Zales on Polaris. They wrote up my rings work order and shipped them off to a third party vendor for repairs. Estimated cost 1500. I get a call from Zales telling me they couldn’t do the work-their jeweler was not comfortable fixing the bends, replacing or repairing prongs-the whole thing-so I go pick them up. I was not provided much context regarding the abilities of the jeweler and they couldn’t answer any of my questions regarding why my ring was risky.So, I set out looking for a small, private shop with a vision of a jeweler in the back-if it even existed in this day and age. And guess what? I found that here!!!! Long story short-they fixed my rings (onsite!) plus more AND is was LESS than half of the cost at Zales! Amazing craftsmanship and customer service! I’m super happy! If you need something fixed-this is the place. Thanks Powell jewelers!

I needed a jeweler that could do repairs on my older Citizen Eco-drive watch. When I called the clerk advised me to “jump start” it by placing it in direct sunlight for a couple of days then reset it. It worked. My watch works like a charm. I stopped in to thank them and showed my watch. The same clerk offered to fix and clean my band for a very reasonable price. It looks like new. Wonderful service.

Paula and Jim take the jewelry shopping experience to the next level!! They guided us through the process, went out of their way to be flexible with options and I could not be happier, not to mention they are so kind and thoughtful! I will be using them for years to come and recommending friends and family!

I cannot even begin to describe how excited I am to write this review! I took my wedding set, a family heirloom, to get repaired. Jim and Paula are amazing to work with! They worked with me to determine the best way to repair for what I wanted. There was no pressure, and honestly, really nice conversation! Birdie greeted me today when I went to pick up my ring! Everything was perfect! The craftsmanship was impeccable! I could not have asked for a better experience, from estimate to pick up. Thank you, Jim and Paula, you have gone above and beyond! If you are wondering if you should go to Powell Jewelers, the answer is yes!

I love Powell Jewelers!! They are so personal and I feel like I am a “special customer” every time I go there instead of just a random customer. Paula and Jimmy are so accommodating and I never feel pressured. I have gotten my last 4 wonderful rings there and I love each one. Their selection is so unique that other stores don’t have (for my style). I also go there to get any jewelry fixed! They are my one and only jeweler place.